Home Emergency
Bronze Cover

£50 per annum

  • Up to £2,000 per claim for approved parts and gas safe registered engineers
  • Boiler and controls cover
  • 24 Hour UK call center
  • No age limit on the boiler
Home Emergency
Silver Cover

£60 per annum

  • Up to £4,000 per claim for approved parts and gas safe registered engineers
  • Boiler and controls cover
  • Gas supply pipe cover
  • 24 Hour UK call center
  • No age limit on the boiler
Home Emergency
Gold Cover

£10 per month

£99 per annum

  • Up to £4,000 per claim for approved parts and gas safe registered engineers
  • Boiler and controls cover
  • Electrical Emergency and breakdown cover
  • Security and lost keys
  • Roofing
  • Pest infestation
  • Gas supply pipe cover
  • 24 Hour UK call center
  • No age limit on the boiler
Home Emergency
Platinum Cover

£25 per month

£220 per annum

  • Up to £4,000 per claim for approved parts and gas safe registered engineers
  • Boiler and controls cover
  • Annual Service
  • Electrical Emergency and breakdown cover
  • Security and lost keys
  • Roofing
  • Pest infestation
  • Gas supply pipe cover
  • 24 Hour UK call center
  • No age limit on the boiler
General Exclusions
These apply to all sections of cover

We will not cover:

Any claims which are made within 14 days of the start date of your first period of cover.

Any claim occurring before or after the period of cover. We will only pay claims which arise whilst your policy is in force.

Any loss or damage which is not classed as an emergency by the claims handler. We will not pay for any costs which are not directly specified in the ‘Your cover’ section of this policy.

Gas leaks, as these must be reported straightaway to the National Gas Emergency Service on 0800 111 999.

Any claims which result from faulty workmanship or manufacturer’s defect or recall.

Any alteration, endorsement or amendment made to this policy unless we have specifically authorised this in writing. Any changes to the contents of this policy may only be authorised by us.

Any claims for loss, damage, destruction, distortion, erasure, corruption or alteration of Electronic Data from any cause whatsoever (including but not limited to Computer Virus or loss of use, reduction in functionality, cost, expense of whatsoever nature resulting therefrom, regardless of any other cause or event contributing concurrently or in any other sequence to the loss. Electronic Data means facts, concepts and information converted to a form useable for communications, interpretation or processing by electronic and electromechanical data processing or electronically controlled equipment and includes programmes, software and other coded instructions for the processing and manipulation of data or the direction and manipulation of such equipment. Computer Virus means a set of corrupting, harmful or otherwise unauthorised instructions or code including a set of maliciously introduced unauthorised instructions or code, programmatic or otherwise, that propagate themselves through a computer system or network of whatsoever nature. COMPUTER VIRUS includes but is not limited to 'Trojan Horses', 'worms' and 'time or logic bombs'. However, in the event that a peril listed below results from any of the matters described in paragraph (a) above, this Policy, subject to all its terms, conditions and exclusions, will cover physical damage occurring during the Policy period to property insured by this Policy directly caused by such listed peril. Listed Perils Fire, Explosion.

Any claims for loss or damage directly or indirectly occasioned by, happening through or in consequence of war, invasion, acts of foreign enemies, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation or nationalisation or requisition or destruction of or damage to property by or under the order of any government or public or local authority.

Any claims for loss, damage, cost, or expense directly or indirectly caused by, contributed to by, resulting from, or arising out of or in connection with any act of terrorism, as defined herein, regardless of any other cause or event contributing concurrently or in any other sequence to the loss.

An act of terrorism includes any act, or preparation in respect of action, or threat of action designed to influence the government de jure or de facto of any nation or any political division thereof, or in pursuit of political, religious, ideological, or similar purposes to intimidate the public or a section of the public of any nation by any person or group(s) of persons whether acting alone or on behalf of or in connection with any organisation(s) or government(s) de jure or de facto, and which:

  • involves violence against one or more persons; or
  • involves damage to property; or
  • endangers life other than that of the person committing the action; or
  • creates a risk to health or safety of the public or a section of the public; or
  • is designed to interfere with or to disrupt an electronic system.

  • This Policy also excludes loss, damage, cost, or expense directly or indirectly caused by, contributed to by, resulting from, or arising out of or in connection with any action in controlling, preventing, suppressing, retaliating against, or responding to any act of terrorism.

    Any claims for loss, liability, cost or expense, or any other amount incurred by or accruing to the insured, directly or indirectly and regardless of any other cause contributing concurrently or in any sequence, originating from, caused by, arising out of, contributed to by, resulting from, or otherwise in connection with:

  • irradiation or contamination by Nuclear Material; or
  • the radioactive, toxic, explosive or other hazardous or contaminating properties of any radioactive matter; or
  • any device or weapon employing atomic or nuclear fission and / or fusion or other like reaction or radioactive force or matter.